Thursday, May 6, 2010

Retiring Colors Update

With the recent Color Renovation announcement, Stampin' Up!® has experienced a spike--much greater than anticipated--in demand for some of the retiring colors. You may be asking yourself: didn't Stampin' Up! anticipate increased demand on retiring colors? The quick answer is yes. The long answer is a bit more complicated. Even with the most careful planning, the response to a transition of this nature can surprise everyone!

For re-inkers in retiring colors, as they run out, they will be placed on backorder status and those orders will be filled as quickly as Stampin' Up!® receives the product. This will continue through May and then the re-inkers will be available while supplies last in June.

Cardstock presents a bit larger problem, as the process of ordering and producing new paper from the paper mills is very involved, and Stampin' Up!® can't order significant quantities at this point in time without putting the production of the new colors in jeopardy (and we know you want those!). To help Stampin' Up!® to be able to provide you with the cardstock in the retiring colors for as long as possible, textured paper will be substituted for some of the smooth colors (including card stock in 8-1/2" x 11" as well as 12" x 12) where the smooth is no longer available.  These colors will go on backorder and will be filled (as many of those as possible) with textured card stock. Because the demand for each color varies, Stampin' Up! ® is unable to provide a list of what colors of cardstock will be substituted with textured, or at what point that will happen. However, if you receive a package of cardstock that is textured instead of smooth, there will be a sticker on the package indicating that change. There will be no change in item code or price for these substitutions.

Stampin' Up!® realizes that this is an extraordinary situation and that this solution may not be ideal for everyone; however, the hope is that it will help you get the retiring colors you want for as long as possible.

Please keep in mind that an instance may arise where Stampin' Up! is unable to fill orders on a specific product and it will become unavailable before the end of May, but those cases should be minimal, and Stampin' Up!® will communicate those situations as they may arise.

I encourage you to visit my ONLINE STORE today and place an order for your must-have retiring products before they become unavailable.  As always, if you have any questions, please CONTACT ME, as I would be happy to assist you! 

Thank you for your patience as Stampin' Up!® works through this extraordinary situation. 

Have a blessed day! 

Katie Burke
Stampin' Up!® Independent Demonstrator
West Central Georgia

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